Last updated: August 20, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and Truevorra, Inc. ("Truevorra," "we," "us," or "our") governing your access to and use of our websites, AI assistants, automations, and related services (collectively, the "Services"). By accessing or using the Services, creating an account, or accepting an order, you agree to these Terms. If you do not agree, do not use the Services.
You must be at least 18 years old and able to form a binding contract to use the Services, and you must use them for business purposes. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. You are responsible for your account credentials and for all activity under your account, and you agree to notify us promptly of any unauthorized use.
Truevorra provides tools that may include website design and hosting, AI-powered phone and chat assistants, messaging automations, and related integrations. Specific deliverables, features, and service levels are described in the plan you select or an order or statement of work. We may update, improve, or modify the Services over time. AI-generated responses may occasionally be inaccurate or incomplete; you are responsible for reviewing outputs and configuring the assistant's rules, and you should not rely on the Services for professional, legal, medical, or emergency advice.
You agree to pay the fees for your selected plan, including any one-time setup fees and recurring subscription fees, as described at purchase. Unless stated otherwise: subscriptions renew automatically for successive periods until cancelled; fees are billed in advance and are non-refundable except as required by law; and you authorize us (or our payment processor) to charge your payment method. We may change fees on renewal with prior notice. Amounts are exclusive of taxes, which you are responsible for. Certain usage-based costs (such as telephony or messaging) may apply as described in your plan.
You are responsible for the accuracy of the information you provide, for obtaining any consents required to contact your customers (including for calls, texts, and recordings), and for using the Services in compliance with all applicable laws — including telemarketing, messaging (e.g., TCPA), consumer-protection, and privacy laws. You are responsible for how you configure the Services and for the messages sent through them.
You agree not to, and not to permit others to:
We may suspend or limit access to protect the Services, our users, or third parties.
You retain ownership of the content, business information, and data you provide or that is processed on your behalf ("Customer Data"). You grant us a limited license to use Customer Data solely to provide, secure, and improve the Services. We handle personal information as described in our Privacy Policy. Where we process personal information on your behalf, you are the controller and we are the processor/service provider, and you are responsible for the lawfulness of that processing.
We (and our licensors) own the Services, including our software, models, templates, and brand. These Terms grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. Where our plan or order says a deliverable (such as a website) is owned by you, you own that deliverable and its content upon full payment, excluding our underlying platform, tooling, and any third-party components, which remain owned by their respective owners.
The Services may integrate with third-party products (such as calendars, CRMs, telephony, and payment providers). Your use of those products is governed by their own terms, and we are not responsible for third-party services. We may rely on such providers to deliver the Services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEVORRA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify and hold harmless Truevorra and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your content or data, your violation of these Terms, or your violation of any law or the rights of a third party.
These Terms apply while you use the Services. You may cancel as described in your plan (plans are month-to-month unless stated otherwise). We may suspend or terminate access if you breach these Terms, fail to pay, or use the Services unlawfully. On termination, your right to use the Services ends; provisions that by their nature should survive (including fees owed, IP, disclaimers, liability limits, and indemnity) will survive. We will make Customer Data available for export for a reasonable period as described in your plan, after which we may delete it.
These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. You and Truevorra agree that the state and federal courts located in North Carolina will have exclusive jurisdiction over any dispute not subject to alternative resolution, and you consent to venue there. Before filing a claim, the parties agree to attempt in good faith to resolve the dispute informally by contacting each other. (If you wish to require binding arbitration or add a class-action waiver, have your attorney insert that language here.)
We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at:
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